Shift Handover

Handover vs. swap

PlanFast clearly separates two mechanisms:

You give up one of your shifts. Whoever picks it up doesn't give anything back. You lose the shift (and the hours), the colleague gains them.

Shift Swap

You swap your shift for one of a colleague's. Both sides give and take.

Handing over a shift

1

Open the shift in the schedule

You see the details and several actions.

2

Choose "Hand over shift"

Optional: leave a reason (e.g. "Family event").

3

Confirm the handover request

The shift is marked as handover. Suitable colleagues get push notifications — the shift appears as available for pickup.

While no one has picked up

You can withdraw the handover request anytime — the shift stays with you, the push to colleagues is rescinded.

Hand over a whole series

If your shift is part of a series (e.g. early shift Mon–Fri), you can hand over the entire series at once — often more sensible because the same person typically picks up all shifts of the series (think vacation cover).

How

In the shift dialog, series shifts have an option "Hand over series" — moves all series shifts into handover at once.

Who can pick up?

PlanFast only notifies matching colleagues — those for whom the shift wouldn't cause conflicts:

Department fits: Employees of the assigned department.
Qualifications sufficient: If the shift requires special qualifications, they need to be present.
No conflict: Anyone who already has another shift in that range or is absent doesn't see the handover.
Minimum rest time: Rest time between shifts is checked.

If no one picks up, the admin sees the open handover on the dashboard and can step in manually.

Picking up as an employee

When a colleague has handed over a shift and you fit, you'll get a push notification. You can:

Pick up: The shift is yours immediately, you get the hours.
Ignore: Someone else will pick it up or the admin reassigns.

Handover by admin

Admins can also hand over a shift on someone's behalf — e.g. if the employee can't use the app or obviously can't work. Works like the employee view: open shift, hand over, the request goes to suitable colleagues.

If no pickup happens

Sometimes no colleague can or will pick up. As an admin you have these options:

Assign manually

Open the shift and assign someone — even someone the system didn't offer.

Keep with original employee

Decline the handover request — the shift stays with the originally assigned person.

Delete the shift

If the shift isn't needed anymore, delete it.