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FAQ — Getting Started & Basics

What you should know before starting with PlanFast.

Wiki > FAQ > Getting Started & Basics

How much does PlanFast cost?

PlanFast costs €79 per month as a flat rate — independent of your team size. You also get:

  • 14-day free trial — full functionality, no credit card needed.
  • Monthly cancellation, no minimum term.

How long does setup take?

With the Setup Wizard, the basic configuration is done in 15–30 minutes:

  • 5 minutes for registration and industry.
  • 10 minutes for departments, shifts and qualifications.
  • 10–15 minutes for adding employees and configuring AutoPilot.

Then the AutoPilot runs automatically.

Do all employees need to install the app?

No. You can also create employees as placeholders without an account — the AutoPilot plans them like everyone else. Once they later join via access code, the placeholder is automatically merged. More: Invite Employees.

What devices does PlanFast run on?

  • iOS: App Store
  • Android: Google Play Store
  • Web: planfast.app/app — works in any modern browser

Employees and admins can switch between devices freely — everything is in sync.

Is PlanFast GDPR-compliant?

Yes, fully. Data is encrypted and stored in the EU. PlanFast is built and operated in Germany — you have a clear point of contact and a Data Processing Agreement, should your privacy team need it.

What is AutoPilot — and what if I'd rather plan myself?

The AutoPilot is full automation: shifts get added, published and assigned without your intervention. You don't have to use it — you can do everything manually, or use the AutoPilot only for adding and assign manually. Everything is configurable.

Which industries fit PlanFast?

PlanFast suits all industries with shift work — typical use cases:

  • Hospitality: Restaurants, cafés, bars, hotels
  • Retail: Stores, supermarkets, gas stations
  • Services: Cleaning, facility, care services, medical practices

The Setup Wizard suggests industry-typical departments, shift patterns and qualifications — a quick start you can customize at will.

What's not in PlanFast?

  • Payroll / payroll export: PlanFast doesn't run payroll and doesn't export hours to external payroll systems.
  • Clock-in time tracking: No clock-in/clock-out feature. Statistics are based on planned shifts.
  • POS or inventory.

PlanFast is specialized in shift planning and team coordination — without feature creep.

Where can I get help?

  • Wiki: You're here — step-by-step guides for all features.
  • Support: info@planfast.app
  • Discovery call: Book a slot — we'll go through setup together.